Missed-call text-back
7:42 PM · shop closed
- Missed a call with no voicemail
- Texted back with two open times on Thursday
- Caller replied "1:00 works"
- Booked Thu 1:00 PM and added it to your calendar
Appointment reminders
4:00 PM · day before
- Found 9 appointments on tomorrow's calendar
- Sent reminders with confirm and reschedule options
- 7 confirmed, 1 moved to Friday at 10:00 AM
- Flagged 1 customer with no reply for a quick call
New lead follow-up
10:15 PM · website form
- New inquiry: quote for weekly office cleaning
- Replied within a minute with a booking link
- Scheduled a follow-up for 9:00 AM if no reply
- Lead booked a walkthrough for Monday
Review request
2:30 PM · job complete
- Invoice marked as paid
- Waited two hours, then sent a thank-you text
- Customer opened the review link
- New review posted to your Google profile