Legal
Privacy Policy
This Privacy Policy explains how BookSmarter AI ("BookSmarter AI," "we," "us," or "our") collects, uses and protects information when you visit our website, request a consultation, use our services, or receive text messages from us. By using our website or services, you agree to the practices described in this policy.
Information we collect
Information you give us
- Contact details, such as your name, business name, email address and mobile phone number.
- Scheduling details, such as your preferred consultation date and time.
- Anything you choose to tell us about your business in a form, email, call or text message.
- Your text messaging consent, including the date, time and method by which you opted in.
Information collected automatically
When you visit our website, our hosting provider may record standard technical information such as your IP address, browser type, pages visited and the date and time of your visit. We use this only to operate, secure and improve the website.
How we use your information
- To schedule, confirm and hold your consultation.
- To provide, set up and support the services you request.
- To send appointment confirmations, reminders and customer care messages by email or, if you opted in, by text message.
- To respond to your questions and requests.
- To keep our website and services secure and to comply with legal obligations.
Text messaging (SMS)
If you check the text message consent box on our booking form, you agree to receive text messages from BookSmarter AI at the mobile number you provide. These messages may include consultation confirmations, appointment reminders and customer care messages. Message frequency varies. Message and data rates may apply.
You can opt out at any time by replying STOP to any message. After you opt out, you will receive one final message confirming that you have been unsubscribed, and no further messages will be sent. Reply HELP for help, or contact us using the details below. Consent to receive text messages is not a condition of any purchase.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are excluded from all other disclosures described in this policy and will not be shared with any third parties.
How we disclose information
We do not sell or rent your personal information. We do not disclose your personal information to anyone for their own marketing purposes.
We use a small number of service providers, such as our website host, email provider and text messaging platform, to operate our website and deliver our services. They process information only on our instructions and only to provide those services to us. This does not include text messaging opt-in data or consent, which is handled as described in the Text messaging section above.
We may also disclose information when required by law, to protect our rights or the safety of others, or as part of a merger or sale of our business, in which case this policy will continue to apply to your information.
Cookies
Our website does not use advertising or tracking cookies. Our hosting provider may use strictly necessary cookies to deliver the site securely.
Data retention and security
We keep your information only as long as needed for the purposes in this policy, or as required by law. We use reasonable administrative and technical safeguards to protect it, though no method of transmission or storage is completely secure.
Your choices and rights
- Opt out of text messages at any time by replying STOP.
- Unsubscribe from emails using the link in any email, or by contacting us.
- Ask to access, correct or delete the personal information we hold about you by emailing hello@booksmarterai.com.
Depending on where you live, you may have additional rights under state privacy laws. We will respond to verified requests as required by applicable law.
Children's privacy
Our website and services are intended for businesses and are not directed to children under 13. We do not knowingly collect personal information from children.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will change the "Last updated" date at the top of this page.
Contact us
BookSmarter AI, a trade name of Malik E Bailey
5326 Huddart Ave, Arcadia, CA 91006
Email: hello@booksmarterai.com
Phone: (626) 404-6033